Who do you work with?

re.lines works with architects, interior designers, builders, developers, and other built environment professionals in the greater New York City area.

What territories do you cover?

re.lines primarily serves the greater New York City Architecture and Design community.

Are samples free and how do I request them?

Contact re.lines at hello@re-lines.co or by phone at +1 (646) 980-9896 to request samples. Standard and custom samples are provided for projects within a reasonable time.

Do you have a showroom?

re.lines is located at 99 Madison Ave, Suite 618, New York, NY 10016. Visits are by appointment only, Monday to Friday.

What makes your products sustainable?

re.lines represents manufacturers producing interior finishes made from recycled and regenerative materials, including acoustics, cork, and biophilic surfaces with low environmental impact.

Do you work on residential projects?

re.lines primarily focuses on workplace, hospitality, education, and multifamily projects. Contact them directly to discuss residential applications.

Privacy Policy

Last updated: 21st May, 2026

Re Lines Collective LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information we Collect

We may collect information in the following ways:

Information you provide to us:

Contact forms: such as your name, email address, phone number, company, and the content of your message.
Chatbot (Nutshell): if you use our website chatbot, we may collect your email address (if provided) and the information you submit in the chat (which may include project details or questions).

Information collected automatically:

Analytics data: we use tools such as Google Analytics to collect information about how visitors use our site (for example: pages viewed, times on site, approximate location, device/browser information). these tools may use cookies or similar technologies.
Device and log data: such as IP address, browser type, operating system, referring URLS, and other technical identifiers.

Information from embedded tools:

Scheduling/calendar embed: if we embed a scheduling or calendar tool on our site, that provider may collect information when you interact with the embed (for example, when booking or requesting availability), subject to their own privacy practices.

Affiliate links

Some links on our site may be affiliate links. These links may use tracking parameters or cookies to attribute referrals.

How we use your Information

We may use the information we collect from you to:

Respond to your inquiries and provide customer support
Create and manage inquiry records in our CRM (see "Information Sharing" below)
Operate, maintain, and improve our website and services
Monitor and analyze website performance and usage trends
Provide and personalize our services
Send you promotional materials and updates about our products and services, with your consent.
Protect the security and integrity of our site and business
Comply with legal obligations and enforce our terms of service

No newsletter enrollment from inquiries: submitting an inquiry through our contact form or chatbot does not automatically subscribe you to a newsletter. If we offer a newsletter in the future, we will provide a separate opt-in.

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

Nutshell (chatbot & CRM): If you submit your email and/or message via the chatbot or contact form, that information may be stored in Nutshell so we can follow up on your inquiry.
Google Analytics: We use analytics tools to understand site traffic and improve the website.

We may also share your information when required by law or to protect our rights, property, or safety, or that of others.

Cookies and Tracking Technologies

Our site and third-party services we use (such as analytics tools, embedded schedulers, and affiliate links may use cookies or similar technologies to function and to understand usage. You can control cookies through your browser settings and, where applicable, through any cookie consent tools we provide.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request access to, correction of, or deletion of information you've submitted through our website (for example, contact form or chatbot inquiries), subject to applicable law and legitimate business needs.

If you have any questions about this Privacy Policy or our privacy practices, contact us at: hello@re-lines.co

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